Frequently Asked Questions
Everything you need to know to stay fetch.
How long does shipping take?
We offer express shipping worldwide. Domestic orders typically arrive within 1-3 business days, while international shipping can take 5-10 business days depending on your location.
What is your return policy?
We accept returns for store credit within 30 days of delivery. Items must be in original condition with tags attached. Please note that sale items and intimates are final sale.
How do I know what size to order?
Check out our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for the best fit, or reaching out to our support team for specific measurements.
Can I change or cancel my order after it's placed?
Because we process orders rapidly to get them to you as fast as possible, we are unable to make changes or cancellations once an order has been confirmed.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay, Klarna, and Sezzle so you can shop now and pay later.
Do you restock sold-out items?
We frequently restock our most popular styles! We recommend signing up for 'Back in Stock' notifications on the product page to be the first to know when your favorite piece returns.